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How jackpota Handles Your Personal Information

We collect only what we need to run your account, process payments through PayPal, Venmo, and Play+, and keep your session secure.

Account data kept securePayPal, Venmo, Play+ payment recordsYour right to access or delete dataCookie controls availableContact us anytime to request changes
jackpota How jackpota Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security

Security and transparency are built into how we run accounts, not added as an afterthought. Here is what that looks like in practice across the four areas that matter most to you.

Encryption in Transit

All data moving between your device and our servers is encrypted using SSL. That covers login sessions, payment confirmations, and any form you submit inside your account dashboard.

Cookie Controls

We use functional cookies to keep your session active across devices — so switching from mobile to desktop mid-session works smoothly. You can adjust non-essential cookie preferences in your browser settings at any time.

Data Retention Policy

Active account data is retained while your account is open. After closure, transaction records are held for the period required by applicable financial regulations, then deleted. We'll send a written confirmation when deletion is complete.

Third-Party Sharing Limits

We share data only with payment processors like PayPal, Venmo, and Play+ to complete transactions, and with identity verification partners when required. We do not sell your personal data to marketing companies.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Got a question about what we hold on file, or want to request a correction or deletion? Three ways to get in touch — pick whichever fits your situation. Our team routes privacy requests to the right department so you're not waiting on a generic inbox.

Live Chat Start a chat session from any page inside your account. Privacy requests made through live chat are logged and assigned a reference number for tracking.
Email Support Send your data request to our support address found in the account help section. Include your registered email so we can verify your identity before acting.
Account Settings Some data changes — like updating your email or linked PayPal address — can be handled directly inside account settings without contacting support.

Questions About Your Privacy at jackpota

These are the questions we hear most often about how we handle personal data. If yours isn't here, live chat is the fastest way to get a direct answer.

We collect your name, email, date of birth, and state of residence. A government-issued ID is required when you process your first withdrawal, regardless of whether you use PayPal, Venmo, or Play+.

No. We share data only with payment processors and identity verification partners as needed to run your account. We do not sell or rent your personal information to marketing companies or data brokers.

Submit a request through live chat or email support using your registered email address. We verify your identity first, then send a summary of account data we hold within a reasonable timeframe.

Yes. After you close your account, we delete personal data that is not required for compliance. Transaction records tied to financial regulations must be held for a mandated period — we'll confirm what that covers in writing.

Functional cookies keep your session active when you switch between your phone and a desktop browser. You can manage non-essential cookies through your browser settings; disabling functional cookies may interrupt session continuity.

No. Payments route through PayPal's and Venmo's own secure environments. We store transaction records for compliance purposes, but never your full payment credentials or account passwords.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.